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Anathi N

1 reviews | Active since Feb 2025

18 Feb 2025, 15:39

*********** & unprofessional with arrogant staff

This bank froze my account from the 29th of February. They asked for proof of payment which I provided. No form of any communication from their side as to how far are they with their investigation. I thought this was a people's bank, but I'm so disappointed. So a young black person when he gets money on the account he's suspected of *****? A mere R29000, I'm not seen as a ***** or a *****ster. Every time I call, I'm told forensic is busy with my case, but there's no time frame as to when they gonna finish this investigation. I don't know why I trusted a bank which doesn't even have a branch. This is a trash bank, the staff is ***********, very unprofessional. It's like they're running a day care centre. Unblock my account before I drag you on social media.

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Replies (3)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply19 Feb 2025, 08:35
Official
Hello Anathi, We don’t like that you’ve been disappointed, our sincerest apologies! Your message is with the right team. In protection of your information, we will DM you for further information. 
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Anathi N's update19 Feb 2025, 09:35
Reviewer Update
You've been telling me that for the past 2 weeks and they never contacted me.
They even refuse to speak to me when I call.
I have the whole day today to drag you on social media.
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Anathi N's update19 Feb 2025, 09:46
Reviewer Update
The third party you're telling me about said you never contacted them to confirm the payment.
They didn't even report ***** to you as you claim they reported the *****.