Unhelpful error messages and nonsensical goal save limits

No notification of account limit changes. Get useless error codes and told to phone customer service instead of just a simple error message explaining the reason for the error "goal save balance of R10 000 exceeded"

No, I had to spend 10 minutes on the phone just to be told what a simple error message should have told me in the first place.

And why is each goal save limited to R10 000 ? What legitimate reason does Tyme Bank have for doing this besides making it difficult for customers to manage their own accounts as they prefer. If I have tens of thousands why can't I just put it into 1 goal save instead of having to cash out 2 or 3 goal saves just to pay monthly expenses.

Why can't I transfer out of my business account to my personal? Again no description in the app for why the error happened. I really don't want to spend another 10 minutes on the phone for this nonsense. Please have a decent app like all the other banks who actually bother to add specific error messages in their apps instead of the lazy approach of giving a random number and telling the customer to phone customer service.

Unfortunately I'm still having issues with the app. Can someone please phone me on ***... I don't want to waste my time again waiting in a que and using my airtime again because someone couldn't be bothered to write actual error messages when developing your app.

I'm still waiting to hear back regarding previous query: pi204833