KC
Keegan C
1 reviews | Active since Oct 2018
04 Jul 2025, 19:51
Unhappy with no 24 hour assistance
I can't understand how a bank does not have 24 hour assistance, on their site it says 24 hours but when you call it's only to block a card, I need assistance with a reversal and have to wait until Monday, considering today is a Friday night.
Helpful (0)
Replies (1)0
Replies (1)
GoTyme Bank | Formerly TymeBank's replyOfficial
05 Jul 2025, 10:36Hi Keegan,
We want to extend our sincerest apologies for the delay in responding to your recent inquiry. We understand the importance of timely communication and regret any inconvenience this may have caused. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you.
We want to extend our sincerest apologies for the delay in responding to your recent inquiry. We understand the importance of timely communication and regret any inconvenience this may have caused. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you.
GoTyme Bank | Formerly TymeBank's reply05 Jul 2025, 10:36
Official
Hi Keegan,
We want to extend our sincerest apologies for the delay in responding to your recent inquiry. We understand the importance of timely communication and regret any inconvenience this may have caused. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you.
We want to extend our sincerest apologies for the delay in responding to your recent inquiry. We understand the importance of timely communication and regret any inconvenience this may have caused. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you.