TN
Thamsanqa N
1 reviews | Active since Dec 2019
24 Jul 2025, 21:35
Unhappy with ***** Department
The Lady On Duty right now is very rude doesn’t know how to talk to Bank Customers and Threatening Customers aswell She Never gave her name
Helpful (0)
Replies (3)0
Replies (3)
GoTyme Bank | Formerly TymeBank's replyOfficial
25 Jul 2025, 07:52Hi Thamsanqa,
Thank you for your feedback. We’re truly sorry to hear about your experience and would never want any of our customers to feel disrespected or threatened when seeking assistance.
This is not the standard of service we aim to deliver. We’d like to investigate the matter further.
We appreciate you bringing this to our attention and hope to restore your trust in our service.
Thank you for your feedback. We’re truly sorry to hear about your experience and would never want any of our customers to feel disrespected or threatened when seeking assistance.
This is not the standard of service we aim to deliver. We’d like to investigate the matter further.
We appreciate you bringing this to our attention and hope to restore your trust in our service.
GoTyme Bank | Formerly TymeBank's reply25 Jul 2025, 07:52
Official
Hi Thamsanqa,
Thank you for your feedback. We’re truly sorry to hear about your experience and would never want any of our customers to feel disrespected or threatened when seeking assistance.
This is not the standard of service we aim to deliver. We’d like to investigate the matter further.
We appreciate you bringing this to our attention and hope to restore your trust in our service.
Thank you for your feedback. We’re truly sorry to hear about your experience and would never want any of our customers to feel disrespected or threatened when seeking assistance.
This is not the standard of service we aim to deliver. We’d like to investigate the matter further.
We appreciate you bringing this to our attention and hope to restore your trust in our service.
TN
Thamsanqa N's updateReviewer Update
25 Jul 2025, 11:14Issue Resolved with 100% Understanding I’m extremely happy Tymebank Gave me a call
Thank You for taking this seriously
Happy Tymebanker Again 😊
Thank You for taking this seriously
Happy Tymebanker Again 😊
TN
Thamsanqa N's update25 Jul 2025, 11:14
Reviewer Update
Issue Resolved with 100% Understanding I’m extremely happy Tymebank Gave me a call
Thank You for taking this seriously
Happy Tymebanker Again 😊
Thank You for taking this seriously
Happy Tymebanker Again 😊
GoTyme Bank | Formerly TymeBank's replyOfficial
25 Jul 2025, 12:18We are delighted to hear that your issue has been resolved and that you are satisfied with the outcome. Thank you for giving us the opportunity to address your concerns. Your happiness as a TymeBank customer is our priority! 😊
GoTyme Bank | Formerly TymeBank's reply25 Jul 2025, 12:18
Official
We are delighted to hear that your issue has been resolved and that you are satisfied with the outcome. Thank you for giving us the opportunity to address your concerns. Your happiness as a TymeBank customer is our priority! 😊