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Ntombikayise N

1 reviews | Active since Jan 2022

25 Nov 2022, 16:01

unhappy client ,salary to reflecting

i did not receive my salary till now, my company has confirmed the money was paid to my tyme bank account ,after making the first call to them this morning 7h55 AM spoke to YOLANDI who confirmed they have technical error it should reflect before 12pm, 2nd call i made spoke to Gabby she put me on hold for an hour after i ve asked to speak to someone senior because she could not explain why its still not reflecting on my account that was at 3 pm ,now on a call at 4pm speaking to Thato she also cannot help me I'm hanging she's waiting for her supervisor to take my call, ,im angry i have bills to pay its payday ,I'm cancelling my account with immediate effect and i would NOT recommend it to anyone to bank with them.

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Replies (2)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply29 Nov 2022, 10:21
Official
Hi Julia, did you get a case number for the incident? The TymeBank Team 

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Ntombikayise N's update29 Nov 2022, 11:19
Reviewer Update
hi no reference