Unfortunately, there's nothing we can do from our side. LOL

I honestly wish I could give no star at all. I made a mistake of sending R2000 to an incorrect number. I sent it to *** instead of *** both these numbers are linked to TymeBank accounts. I unfortunately do not know the person I sent the money to. I called the Client care department to try and get assistance with this and the only response was "unfortunately there is nothing we can do from our side". So there's no option to reverse the transaction like a normal bank would? No investigation? Nothing? Just sorry, LOL. What's worse is the lack of effort from the consultant. They did not ask any questions to try assist, they were just quick to say they can't, I doubt they even got my name. The money was for a funeral contribution which is tomorrow. To say I am disappointed is an understatement, this is enough for me to move to a more reputable bank, after being a client for +- 6 years, having used the bank as my main account, This is goodbye!