Uncleared balance

On the 28th of March 2022 I made a transaction using my Absa bank card to credit money into my Tymebank account. It was said that they will debit R1 and reverse it just to ensure that the account is correct and active. Now this R1 remains uncleared and is preventing me from closing the Absa account. I spent R109 unnessarily because it refused to close saying a transaction is still pending. I called Tymebank and even sent an email up until now they can't clear the R1. Imagine having to pay R109 again for R1 I won't accept that they better clear this money so that I can close this account. I regret returning to Tymebank