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Sithe N
1 reviews | Active since Apr 2023
03 Apr 2023, 17:16
Unblock my Profile NOW!!!!!
I habe spent an entire day trying to get hold of the call centre so that the ***** division can unblock my profile. I asked them to block my profile two weeks ago as my phone was ****** . Now I'm have another hanset and need my profile unblocked so I can access my account. As I said I was on hold for more than 30mins. Each time I was transferred to the ***** division the phone just rang and eventually I was cut off. What horrible service. It is month-end and I need access to my accounts NOW. I m a paying customer and this is unacceptable. No one seems to know how to assist me and their lines are so bad. Help me please
Helpful (0)
Replies (3)0
Replies (3)
GoTyme Bank | Formerly TymeBank's replyOfficial
04 Apr 2023, 11:12Hey Sithe, Apologies. Please note that we have escalated your matter.
GoTyme Bank | Formerly TymeBank's reply04 Apr 2023, 11:12
Official
Hey Sithe, Apologies. Please note that we have escalated your matter.
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Sithe N's updateReviewer Update
05 Apr 2023, 08:48Good Day
I am now on Day 3 of attempting to unblock my profile. I have called the Call centre numerous times to no avail. I have emailed ***** operations 3 times without response. Is this how you do business Tyme bank ? Your clients can reach you. I don't understand this. I need help and no one seems interested in assisisting me
I am now on Day 3 of attempting to unblock my profile. I have called the Call centre numerous times to no avail. I have emailed ***** operations 3 times without response. Is this how you do business Tyme bank ? Your clients can reach you. I don't understand this. I need help and no one seems interested in assisisting me
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Sithe N's update05 Apr 2023, 08:48
Reviewer Update
Good Day
I am now on Day 3 of attempting to unblock my profile. I have called the Call centre numerous times to no avail. I have emailed ***** operations 3 times without response. Is this how you do business Tyme bank ? Your clients can reach you. I don't understand this. I need help and no one seems interested in assisisting me
I am now on Day 3 of attempting to unblock my profile. I have called the Call centre numerous times to no avail. I have emailed ***** operations 3 times without response. Is this how you do business Tyme bank ? Your clients can reach you. I don't understand this. I need help and no one seems interested in assisisting me
GoTyme Bank | Formerly TymeBank's replyOfficial
05 Apr 2023, 11:29An Agent will be in touch with you shortly.
GoTyme Bank | Formerly TymeBank's reply05 Apr 2023, 11:29
Official
An Agent will be in touch with you shortly.