1 reviews | Active since May 2011
Unbelievable Customer Service
I filed a *****case with tymebank on the 27th of April, they promised to give me feedback after 7 days,after 7 days I called in and it's changed to 30 days. It's long overdue and all I get when I call are endless escalation with empty promises of calling me back and no refund.Never once did they try to make contact with me as the client.Everytime its the same story that they waiting on visa,yet visa confirmed that the onus lies on the bank to refund me. Case 2: Online purchase from Temu was refunded to me on the 6 of June and still not reflecting in my bank account. After numerous calls and emails (with proof),Im still waiting. When they see this review, I will get an automated response with absolutely no real feedback and a bunch of promises again.
We want to extend our sincerest apologies for the delay in responding to your recent inquiry. We understand the importance of timely communication and regret any inconvenience this may have caused. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you.
We want to extend our sincerest apologies for the delay in responding to your recent inquiry. We understand the importance of timely communication and regret any inconvenience this may have caused. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you.