KK
Kopele K
1 reviews | Active since Jul 2023
04 Jul 2025, 16:26
Unauthorized transaction.
2 July 2025 around 10 pm the was 2 unauthorised online transactions, one at 22:06 and one at 22:08, i emailed to them to make them aware I did not authorise those 2 transactions, even tried to call their 080 number for assistance it does not go through, even the email I sent them 2 July has not been responded too and so far no one has contacted me. That time my money is gone.
Helpful (0)
Replies (4)0
Replies (4)
GoTyme Bank | Formerly TymeBank's replyOfficial
05 Jul 2025, 10:35Hi Kopele,
We want to extend our sincerest apologies for the delay in responding to your recent inquiry. We understand the importance of timely communication and regret any inconvenience this may have caused. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you.
We want to extend our sincerest apologies for the delay in responding to your recent inquiry. We understand the importance of timely communication and regret any inconvenience this may have caused. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you.
GoTyme Bank | Formerly TymeBank's reply05 Jul 2025, 10:35
Official
Hi Kopele,
We want to extend our sincerest apologies for the delay in responding to your recent inquiry. We understand the importance of timely communication and regret any inconvenience this may have caused. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you.
We want to extend our sincerest apologies for the delay in responding to your recent inquiry. We understand the importance of timely communication and regret any inconvenience this may have caused. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you.
KK
Kopele K's updateReviewer Update
05 Jul 2025, 18:57Yet till today nobody has Come back to me including my money.
KK
Kopele K's update05 Jul 2025, 18:57
Reviewer Update
Yet till today nobody has Come back to me including my money.
KK
Kopele K's updateReviewer Update
07 Jul 2025, 13:00In short time bank said they won't be able to assist me, going private changes nothing my money gone, it was taken via an online purchase 22:06 and 22:08 while I was sleeping and not even logged on my app.
Tyme bank as a Bank needs to be red flagged till.
Tyme bank as a Bank needs to be red flagged till.
KK
Kopele K's update07 Jul 2025, 13:00
Reviewer Update
In short time bank said they won't be able to assist me, going private changes nothing my money gone, it was taken via an online purchase 22:06 and 22:08 while I was sleeping and not even logged on my app.
Tyme bank as a Bank needs to be red flagged till.
Tyme bank as a Bank needs to be red flagged till.
KK
Kopele K's updateReviewer Update
10 Jul 2025, 13:26Today time back decided to reply and called my unauthorized debit my subscription, I stay in Pretoria full time and my card was swiped in Germiston and I have never been in Germiston before yet my card that was in my pocket was used twice 2 mins apart.
What Red flags for a bank.
What Red flags for a bank.
KK
Kopele K's update10 Jul 2025, 13:26
Reviewer Update
Today time back decided to reply and called my unauthorized debit my subscription, I stay in Pretoria full time and my card was swiped in Germiston and I have never been in Germiston before yet my card that was in my pocket was used twice 2 mins apart.
What Red flags for a bank.
What Red flags for a bank.