1 reviews | Active since Aug 2025
Unauthorized debit
I am extremely disappointed with TymeBank’s handling of an unauthorized debit on my account. Recently, an amount was deducted under the name "Google MuseScore" as an INT recurring payment, which I never signed up for or approved.
What makes this situation worse is that I was never notified about this transaction in advance, and there was no OTP or verification request to confirm the debit. I only noticed the deduction after checking my balance.
I immediately contacted TymeBank to dispute the transaction and request a reversal, but I was told that the money cannot be reversed. This is unacceptable – customers should be protected against unauthorized debits, especially recurring ones, and at the very least be notified before the money is taken.
We're sorry to hear that unauthorized funds went off your account, we have escalated to client services and someone will call you back and assist.
Tymebank Team
We're sorry to hear that unauthorized funds went off your account, we have escalated to client services and someone will call you back and assist.
Tymebank Team
