SK
Sulayman K

1 reviews | Active since Jul 2009

02 Oct 2021, 06:13

Unauthorised debit order - mony is unsafe

Discovery owed me a refund from previous membership and asked for updated bank details. Knowing what idiots they are, I deleted the clause authorising debit orders and specifically wrote on the form that I am NOT a member and DO NOT authorise debit orders. Lo and behold, Discovery debits me instead of refunding me! In regards my banker, how can TymeBank allow this payment from my account without authorisation?

0
Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply04 Oct 2021, 07:07
Official
Hi Sulayman, please send us the date of the transaction and we'll look into the issue. The TymeBank Team