EG
Edgar G

1 reviews | Active since Jun 2022

08 Jun 2022, 10:17

Unable to get a dam to date bank statement

Ok so y'all app only allows month to month statements. I need a statement from 1 June till present.

I have emailed and asked. Now y'all want to call me after I told Yall that my phone is out of order.

HOW CAN I GET MY STATEMENT OR SHOULD I RATHER JUST GO TO THE NORMAL BANKS AS I CANT STRUGGLE LIKE THIS JUST FOR A HALF MONTH STATEMENT.

I SAY AGAIN THE APP DOES NOT GIVE TO DATE STATEMENTS

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Replies (9)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply08 Jun 2022, 10:52
Official
Hi Edgar, thank you for reaching out to us. You will need to login to our app or internet banking > Everyday Account > Account Information > Statements or Proof of Bank account, and the documents will be sent to your email address within minutes. The TymeBank Team 

EG
Edgar G's update08 Jun 2022, 12:28
Reviewer Update
Y'all not reading my issueissuei want a statement from 1 June to present the app don't allow it
EG
Edgar G's update08 Jun 2022, 12:30
Reviewer Update
Can yall email me a statement from June 1 till now the app doesn't allow me
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply09 Jun 2022, 07:50
Official
 
Please send us the contact details linked to your account. The TymeBank Team 

EG
Edgar G's update09 Jun 2022, 09:18
Reviewer Update
Edgar Peter Gordon
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EG
Edgar G's update09 Jun 2022, 09:19
Reviewer Update
Edgar Peter Gordon
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GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply09 Jun 2022, 14:38
Official
Thank you. We'll look into the issue. 
EG
Edgar G's update09 Jun 2022, 15:26
Reviewer Update
So when can I get a statement emailed to me
A to date statement
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply10 Jun 2022, 10:11
Official
 We'll ask our team to be in touch with you.