Ulwabishi

I called the bank's customer service enquiring on a transaction that occurred which took R349.00 from my account without my approval from a so called SS connect company via debit order (DebiCheck). Apparently the only way for this to happen is by me approving such a transaction with SS Connect, which I didn't do. I don't even know the company. I tried finding the company SS Connect, there's no such thing. Mind you I'm an applicant at varsity awaiting response and saving money to register. I don't even work so it doesn't make sense how this transaction occurred. When enquiring with the assistants the first time, I was told to wait 48 hrs to see if the money is returned, not even a second after the call, I see an SMS saying my dispute has been declined because I approved the transaction(as if I'm a kid and don't know how to decline such transaction approvals). That's why abelungu bakwazi ukus'charge(a) imali eningi kuma bank wabo because bayazi ukhuthi umuntu omyama ukhu****a ngok'nyathela omunye u'darki. Ngyay'vala nayo account nyana yakhona. If ufunda la, ngalinge uvule account ne Tymbank mangabe une ntliziyo encane. Ungafa ufela iylima