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bsikumba B

1 reviews | Active since Jan 2013

25 Aug 2026, 07:44

*****ulent transactions on my bank account

I seriously need a review of my account. On 25 June, I did a card replacement. Firstly, I don't remember opening up a tyme bank account but was told that I have a tyme bank account and the card was issued. So I was given an account number, I downloaded the application as well. I see that there were transactions that went off and were unsuccessful, meaning there is someone out there who opened the card with my id and has been using the card. I don't have any account with rain, I don't use any bolt. My salary is not even paid on gotyme bank account. Meaning somewhere a person is using my identity. I want my account reviewed and all those unpaid - R3 be investigated. Worse I even wanted to start using this account more but I won't be able to. This identity ***** should be investigated. You can call rain and ask if i have any account with them, there's none. Why these fees start immediately after printing a new card. I will need all those charges reversed back to my account.

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply25 Aug 2026, 08:02
Official
Hi Babalwa

Thank you for bringing this matter to our attention.
We apologize for the experience this has caused. Please note that we are investigating the issue and will reach out to you shortly.   

Kind regards, 
GoTyme Bank | Formerly TymeBank