MD
Maureen D

1 reviews | Active since Jul 2019

24 Apr 2023, 12:17

*****ulent activity occurred on my account

*****ulent activity occurred on my account. I called in, and my card was de-actived. Now I'm trying to have my card reactivated, so that I can transact. I'm on hold for ***** department to assist me for more than 45 minutes. That's absurd for a bank that has no walk in branch...some of us have no access to landlines to be put on hold for that long

0
Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply24 Apr 2023, 13:13
Official
Hey Maureen,  we are sorry to hear about your experience. We have notified the relevant team to provide feedback. The TymeBank Team