*****ulent accounts from Tyme bank

An account was opened under my son's name and Tyme bank has been sending us from pillar to post, they don't want to send us information of the number that was used to open that account and SAPS can't help without all the information that Tyme bank doesn't want to release, the person that has my son's ID number has even went further and registered for the SRD grant, whilst someone is benefiting on my sons misery time bank is just chilling, 2 months, 2 months of none stop phone calls from me to them and unanswered emails