MC
Melusi C
1 reviews | Active since Jun 2018
09 Dec 2024, 23:38
Tymeously
Hello TymeBank,
Please do not attempt to debit my account early in December.
I get paid last day of the month.
Helpful (0)
Replies (9)0
Replies (9)
GoTyme Bank | Formerly TymeBank's replyOfficial
10 Dec 2024, 07:18Hi Melusi. Due to the December holidays and early salary payments, your December debit order will be processed earlier than usual. To ensure a successful debit on the 13th, please make the necessary arrangements. Alternatively, you can make a manual payment as soon as you receive your salary. Please note that this adjustment to the debit date for December was outlined in the terms and conditions of your loan agreement.
Best regards,
GoTyme Bank | Formerly TymeBank's reply10 Dec 2024, 07:18
Official
Hi Melusi. Due to the December holidays and early salary payments, your December debit order will be processed earlier than usual. To ensure a successful debit on the 13th, please make the necessary arrangements. Alternatively, you can make a manual payment as soon as you receive your salary. Please note that this adjustment to the debit date for December was outlined in the terms and conditions of your loan agreement.
Best regards,
MC
Melusi C's updateReviewer Update
11 Dec 2024, 14:25That I understand but companies don’t pay on the same day in December. Please shift the debit for the 20th of December because Standard Bank will charge me R140 for a failed debit order. Many thanks
MC
Melusi C's update11 Dec 2024, 14:25
Reviewer Update
That I understand but companies don’t pay on the same day in December. Please shift the debit for the 20th of December because Standard Bank will charge me R140 for a failed debit order. Many thanks
MC
Melusi C's updateReviewer Update
11 Dec 2024, 14:28And why do failed EFTs no return to the account immediately. I made a R605 payment and the service provide has not received it but you have also not returned it.
MC
Melusi C's update11 Dec 2024, 14:28
Reviewer Update
And why do failed EFTs no return to the account immediately. I made a R605 payment and the service provide has not received it but you have also not returned it.
GoTyme Bank | Formerly TymeBank's replyOfficial
12 Dec 2024, 08:38Regarding the loan payment, please note that you will need to do a manual payment and send us the proof of payment.
Best regards,
GoTyme Bank | Formerly TymeBank's reply12 Dec 2024, 08:38
Official
Regarding the loan payment, please note that you will need to do a manual payment and send us the proof of payment.
Best regards,
GoTyme Bank | Formerly TymeBank's replyOfficial
12 Dec 2024, 08:38When did you make the EFT?
Best regards,
GoTyme Bank | Formerly TymeBank's reply12 Dec 2024, 08:38
Official
When did you make the EFT?
Best regards,
MC
Melusi C's updateReviewer Update
12 Dec 2024, 09:26On the 9th of December. But it’s still not back into my account. Please kindly provide reasons for failure to reverse timeously.
MC
Melusi C's update12 Dec 2024, 09:26
Reviewer Update
On the 9th of December. But it’s still not back into my account. Please kindly provide reasons for failure to reverse timeously.
GoTyme Bank | Formerly TymeBank's replyOfficial
12 Dec 2024, 10:02Did it fail or did the recipient say the money wasn't received?
Best regards,
GoTyme Bank | Formerly TymeBank's reply12 Dec 2024, 10:02
Official
Did it fail or did the recipient say the money wasn't received?
Best regards,
MC
Melusi C's updateReviewer Update
12 Dec 2024, 12:37The recipient said they did not receive the money.
MC
Melusi C's update12 Dec 2024, 12:37
Reviewer Update
The recipient said they did not receive the money.
GoTyme Bank | Formerly TymeBank's replyOfficial
12 Dec 2024, 13:38Did you contact customer support team?
Best regards,
GoTyme Bank | Formerly TymeBank's reply12 Dec 2024, 13:38
Official
Did you contact customer support team?
Best regards,