SM
Siyasanga M
1 reviews | Active since Apr 2026
16 Apr 2026, 22:30
Tymebank's service was poor. Yesterday, I received a dubious call from ****mers asking me to confirm the OTP. I didn't, but I received an SMS saying that R500 had disappeared without my confirmation. Then got three calls at once. The one I answered was fr
Poor service from Gotymebank. I opened a case and now the case is declined without any explanation. I can’t even access my app they are not communicating after being ****med by their anti ***** number which I believe is supposed to protect me and my credentials.
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Replies (4)0
Replies (4)
GoTyme Bank | Formerly TymeBank's replyOfficial
17 Apr 2026, 07:29Hi Siyasanga,
Please be assured that your concerns are important to us. Thank you for bringing this to our attention. We understand how important it is for you to have this resolved quickly and correctly; someone will reach out to you.
Kind Regards,
Gotyme Team.
Kind Regards,
Gotyme Team.
GoTyme Bank | Formerly TymeBank's reply17 Apr 2026, 07:29
Official
Hi Siyasanga,
Please be assured that your concerns are important to us. Thank you for bringing this to our attention. We understand how important it is for you to have this resolved quickly and correctly; someone will reach out to you.
Kind Regards,
Gotyme Team.
Kind Regards,
Gotyme Team.
SM
Siyasanga M's updateReviewer Update
17 Apr 2026, 07:32You said the same thing on my Dm but no one has reached out to me. I’m the only one phoning you guys.
SM
Siyasanga M's update17 Apr 2026, 07:32
Reviewer Update
You said the same thing on my Dm but no one has reached out to me. I’m the only one phoning you guys.
SM
Siyasanga M's updateReviewer Update
17 Apr 2026, 12:46Gotymebank is disgusting and unprofessional,I’m still waiting for your representative to get back to me!!!!!!!!!
SM
Siyasanga M's update17 Apr 2026, 12:46
Reviewer Update
Gotymebank is disgusting and unprofessional,I’m still waiting for your representative to get back to me!!!!!!!!!
SM
Siyasanga M's updateReviewer Update
17 Apr 2026, 19:32I wrote a review on you last night, and you promised to respond, but you never did. I examined the transaction and saw that money had been moved from my account to the other Tymebank account. I can only use my app now. How come you can't see whose account it is? In order for me to discontinue this account, please let me know how to pay Moretyme payments all at once.
SM
Siyasanga M's update17 Apr 2026, 19:32
Reviewer Update
I wrote a review on you last night, and you promised to respond, but you never did. I examined the transaction and saw that money had been moved from my account to the other Tymebank account. I can only use my app now. How come you can't see whose account it is? In order for me to discontinue this account, please let me know how to pay Moretyme payments all at once.