NO
Nadine O

1 reviews | Active since Oct 2015

18 Oct 2021, 12:32

TYMEBANK...DONT WASTE YOUR "TYME"

THIS IS HONESTLY PATHETIC.

I ORDERED GROCERIES FROM CHECKERS SIXTY60 IN SEPTEMBER. 5 ORDERS HAVE REFUNDS DUE. I HAVE CALLED THE BANK NUMEROUS TIMES, I HAVE CALLED CHECKERS MAILED CHECKERS. I RECEIVED THE NECESSARY DOCUMENTS FROM CHECKERS TO SEND TO TYMEBANK. THIS WAS DONE, AFTER SPENDING ALMOST AN HOUR ON THE PHONE, IM TOLD THAT I WILL HAVE TO WAIT ANOTHER 5 - 7 WORKING DAYS FOR QUITE A BIG AMOUNT OF MONEY TO BE REFUNDED TO ME, DESPITE CHECKERS CONFIRMING THE REFUNDS ARE DUE, AND DESPITE HAVING WAITED ALMOST A MONTH ALREADY!!!!!!!!!!!!!! THIS IS NOT ACCEPTABLE. THE FUNDS ARE NEEDED, AND I WILL NOT WAIT LONGER!

0
Replies (3)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply19 Oct 2021, 07:07
Official
Hi Nadine, thank you for bringing this to our attention. We'll get our team to get in touch with you. The TymeBank Team 
NO
Nadine O's update20 Oct 2021, 14:25
Reviewer Update
STILL NO RESPONSE STILL NO REFUND WHEN I CALL IT TAKES ME 15 MINUTES TO EXPLAON EVERYTHING OVER AGAAAAAAAAAIN ONLY 2 BE TOLD ITS UNDER INVESTIGATION. I WILL NOW CONTACT A LEGAL OFFICE FOR ADVICE AND ASSISTANCE.
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply21 Oct 2021, 12:44
Official
Apologies for the delay. We on it.