Tymebank You Are Useless

Tymebank is absolutely useless. I have been trying for 2 days to make an online payment to Buffalo couriers but to no avail. I have emailed Tymebank for help no reply. For some reason when I put my pin in it says they need my banking password, which I don't know. They're also suppose to send me a OTP to log into the account which is also not happening. I had to resend for the OTP eventually I just gave up. Your ambassardor also was no help at all. Your service sucks. I am closing that account. USELESS with staff as well.