AB
Anja B

1 reviews | Active since Aug 2018

20 Aug 2021, 11:06

Tymebank useless

I made a direct bank transfer from my Tymebank account to a third party. Tymebank send me a SMS of suspected ***** on my account and blocked my account immediately. I've been trying to get hold of Tymebank, no luck, the Tymebank ***** line rings continuously. The WhatsApp line said they'll contact me 24 Aug 2021. It's 20 Aug 2021, it's almost weekend and I don't have access to my account.

I can't find an email address to email them

0
Replies (5)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply20 Aug 2021, 14:03
Official
Hi Anja,
We are deeply sorry for the inconvenience, 
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, please send us your Account Number and Contact number so that a consultant can contact you. The TymeBank Team


AB
Anja B's update20 Aug 2021, 14:08
Reviewer Update
Anja Blaauw ***
Savings ***

GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply20 Aug 2021, 14:13
Official
We have assigned your query to a designated official who will contact you.
AB
Anja B's update20 Aug 2021, 14:14
Reviewer Update
Thank you
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply20 Aug 2021, 14:16
Official
You're welcome