TymeBank the absolute WORST bank ever.

I have money in my TymeBank account and I can only transfer R1000 per day out of that account. I need to pay salaries because it's month end and no matter how I explain to whomever I talk to on the phone, they don't care of worry about people not getting paid. This R1000 per day as a maximum is an internal TymeBank "rule" because it's NOT standard banking practice in South Africa. If it was standard banking practice in SA then all the other banks would have had the same rules. So TymeBank is holding my money hostage or they're *****ing my money. They keep on hiding behind the fact that Dept of Home Affairs doesn't have a photo of me on record. I didn't do anything wrong and I'm NOT the reason that Home Affairs doesn't have a photograph of me on record although I have an ID book which was issued by Home Affairs in 1996. I've had that ID book ever since it was issued by Home Affairs so what must I do when Home Affairs looses my info? Is it my fault? I have 2 broken feet and now TymeBank expects me to drive there and stand in a queue for hours and hours and update my details before they're willing to give me full access to MY MONEY. TymeBank is the worst bank in SA with their terrible service and not answering their phones when I call in. Every single time I have called in, I had to wait around 30 minutes before someone answered the call. All I want is full access to MY MONEY - I'm not applying for a loan or overdraft or anything. I just want MY MONEY in order to pay my staff. They are the rudest, slowest, worst bank in SA. I've explained my situation to them and they demanded a SAP certified copy of my official SA ID - which I forwarded to them - because they said that that would allow me to upgrade my account to some sort of status where I can get full access to MY MONEY but after I have supp**** them with everything, I still can't upgrade my account at the Kiosk or via the app. If I didn't have to have a TymeBank account, then I would have closed that account long time ago. About 30% of my customers are with TymeBank and it's just easier to have a TymeBank account to accommodate those customers.