NL
Nokuzola L
1 reviews | Active since Nov 2022
07 Nov 2022, 14:26
Tymebank sucks
I am so mad, been trying to communicate with them through emails but they haven't responded to me. A week has passed and i haven't heard anything from them. I withdrew money from Payoneer on the 30th of October and the transaction was completed on their side. Today is the 7th of November and there is still nothing on the Account. They don't take their customers seriously.
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Replies (5)0
Replies (5)
GoTyme Bank | Formerly TymeBank's replyOfficial
07 Nov 2022, 14:35Hi Nokuzola, did you get a case number for the incident? The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply07 Nov 2022, 14:35
Official
Hi Nokuzola, did you get a case number for the incident? The TymeBank Team
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Nokuzola L's updateReviewer Update
07 Nov 2022, 14:57Re: Payoneer Payment [Request: I-*** is created]
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Nokuzola L's update07 Nov 2022, 14:57
Reviewer Update
Re: Payoneer Payment [Request: I-*** is created]
GoTyme Bank | Formerly TymeBank's replyOfficial
07 Nov 2022, 16:57we have escalated the issue to our customer support team for assistance.
GoTyme Bank | Formerly TymeBank's reply07 Nov 2022, 16:57
Official
we have escalated the issue to our customer support team for assistance.
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Nokuzola L's updateReviewer Update
07 Nov 2022, 17:08Okay I'll wait.
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Nokuzola L's update07 Nov 2022, 17:08
Reviewer Update
Okay I'll wait.
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Nokuzola L's updateReviewer Update
07 Nov 2022, 23:25I have gotten an update. My mom who is the owner of the account was supposed to sign a Reporting Mandate from SARB but she can't fix the name and surname field. The name field includes her name and surname and so is the surname field. Now as Tymebank, I am pleading with you, please reject the payment so that it will be reversed back to my payoneer account
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Nokuzola L's update07 Nov 2022, 23:25
Reviewer Update
I have gotten an update. My mom who is the owner of the account was supposed to sign a Reporting Mandate from SARB but she can't fix the name and surname field. The name field includes her name and surname and so is the surname field. Now as Tymebank, I am pleading with you, please reject the payment so that it will be reversed back to my payoneer account