MA
Monique A

1 reviews | Active since Aug 2023

07 Aug 2023, 18:10

Tymebank suck

I did a cash sent never got an voucher number...spoke to a consultant she said my money will be transferred back into my account in 24hours it's been a week already Tymebank your customer service is pathetic wow...

0
Replies (2)
MA
Monique A's update07 Aug 2023, 18:56
Reviewer Update
I queried it the same day i never got a voucher number and the number I sent it too also never got a voucher number ..that person doesn't have a Tymebank account...
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply10 Aug 2023, 08:01
Official
 Please try to resend the voucher code. You can resend the voucher by following the steps: Login > Menu > SendMoney > Open the transaction > Voucher status > RESEND VOUCHER. If the recipient's contact number is linked to a TymeBank account the funds will go directly to the recipient's TymeBank account. The TymeBank Team