RJ
Robert J
1 reviews | Active since Sept 2017
08 Jan 2023, 12:11
Tymebank stay away.
Pathetic service in order just to create an account. Just to go today Sunday to buy a few items to find out that some *****ic idiot, without ANY notifiication, decided to remove my "smart shopper" card from my time bank card. Clearly not an institution you can trust with your money or your personal details. Tymebank... stay away people.
Helpful (0)
Replies (6)0
Replies (6)
GoTyme Bank | Formerly TymeBank's replyOfficial
09 Jan 2023, 08:53Hi Robert, please tell us what happened, so that we can assist accordingly. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply09 Jan 2023, 08:53
Official
Hi Robert, please tell us what happened, so that we can assist accordingly. The TymeBank Team
RJ
Robert J's updateReviewer Update
09 Jan 2023, 09:34Hi,
Please confirm - is this not part of Tymebank :
image.png 21.65 KB
So when you use your so called "Smart Shopper Card" which is supposed to be your BANK account card:
image.png 122.42 KB
And you shop for:
image.png 132.92 KBAnd you paid in cash, but when the cashier swipes your card, you get told, it does not work, someone took your Smart Shopper privilidges off....... WHAT DOES THAT TELL YOU????
Or was the first review to unclear for your intellect?
It is CLEAR customer service, tampering with peoples cards form part of TymeBank and Pick n Pays profile and therefore NOT institutions to be trusted at all.
WHAT MORE do you want?
Please confirm - is this not part of Tymebank :
image.png 21.65 KB
So when you use your so called "Smart Shopper Card" which is supposed to be your BANK account card:
image.png 122.42 KB
And you shop for:
image.png 132.92 KBAnd you paid in cash, but when the cashier swipes your card, you get told, it does not work, someone took your Smart Shopper privilidges off....... WHAT DOES THAT TELL YOU????
Or was the first review to unclear for your intellect?
It is CLEAR customer service, tampering with peoples cards form part of TymeBank and Pick n Pays profile and therefore NOT institutions to be trusted at all.
WHAT MORE do you want?
RJ
Robert J's update09 Jan 2023, 09:34
Reviewer Update
Hi,
Please confirm - is this not part of Tymebank :
image.png 21.65 KB
So when you use your so called "Smart Shopper Card" which is supposed to be your BANK account card:
image.png 122.42 KB
And you shop for:
image.png 132.92 KBAnd you paid in cash, but when the cashier swipes your card, you get told, it does not work, someone took your Smart Shopper privilidges off....... WHAT DOES THAT TELL YOU????
Or was the first review to unclear for your intellect?
It is CLEAR customer service, tampering with peoples cards form part of TymeBank and Pick n Pays profile and therefore NOT institutions to be trusted at all.
WHAT MORE do you want?
Please confirm - is this not part of Tymebank :
image.png 21.65 KB
So when you use your so called "Smart Shopper Card" which is supposed to be your BANK account card:
image.png 122.42 KB
And you shop for:
image.png 132.92 KBAnd you paid in cash, but when the cashier swipes your card, you get told, it does not work, someone took your Smart Shopper privilidges off....... WHAT DOES THAT TELL YOU????
Or was the first review to unclear for your intellect?
It is CLEAR customer service, tampering with peoples cards form part of TymeBank and Pick n Pays profile and therefore NOT institutions to be trusted at all.
WHAT MORE do you want?
GoTyme Bank | Formerly TymeBank's replyOfficial
09 Jan 2023, 09:38Did you contact Smatshopper department.
GoTyme Bank | Formerly TymeBank's reply09 Jan 2023, 09:38
Official
Did you contact Smatshopper department.
RJ
Robert J's updateReviewer Update
09 Jan 2023, 09:47Tell me WHY I should contact a department if it forms part of YOUR banking 'sales'. I app**** for this service through you. Did I not? If forms part of YOUR services offered with the card. Does it not? When do you actually step in and do as you advertize? Please advise?
.
.
RJ
Robert J's update09 Jan 2023, 09:47
Reviewer Update
Tell me WHY I should contact a department if it forms part of YOUR banking 'sales'. I app**** for this service through you. Did I not? If forms part of YOUR services offered with the card. Does it not? When do you actually step in and do as you advertize? Please advise?
.
.
GoTyme Bank | Formerly TymeBank's replyOfficial
10 Jan 2023, 11:58Kindly contact Smart shopper department for assisistance
GoTyme Bank | Formerly TymeBank's reply10 Jan 2023, 11:58
Official
Kindly contact Smart shopper department for assisistance
RJ
Robert J's updateReviewer Update
10 Jan 2023, 13:19Clearly not as advertized with the lowest form of customer service... just pass the bucket....this is what you can expect when joining Tyme(no time for customers queries and complaints)Bank. Good luck people.
RJ
Robert J's update10 Jan 2023, 13:19
Reviewer Update
Clearly not as advertized with the lowest form of customer service... just pass the bucket....this is what you can expect when joining Tyme(no time for customers queries and complaints)Bank. Good luck people.