TC
TUMELO C

1 reviews | Active since Jul 2015

19 May 2025, 11:25

TYMEBANK SE ****H

Called tymebank several times trying to get my GEPF documents stamped, first they sent me a document with errors which was thus rejected and from the 15th of May I cannot get an ambassadors available to sign and stamp my documents, this bank is more frustrating than making banking easier, worse stuff engagement from two call center agents MBALI MASHAWU (lacking peoples communication skills) and KIDIBONE who couldn't resolve my query and still left without a stamped document, frustrated by the lack of agents who are supposedly all off on a Monday "business day" Tableview/Tablebay Mall/Boxer Dunoon/Bayside Mall/ Milnerton Mall. ***** with this bank?????, what services are we paying for here????, FUDGE TYMEBANK ***....

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply19 May 2025, 11:28
Official
 Hi Tumelo,

Thank you for bringing this to our attention. We understand your concern and want to assure you that we are taking it seriously. We will thoroughly look into the matter and have already forwarded your complaint to the appropriate department for further review. Our team will follow up with you as soon as possible with an update.