AA
Amokelani A

1 reviews | Active since Dec 2022

21 Dec 2022, 23:07

Tymebank ****

I had an unauthorized transaction. My account is blocked, went to the police station the police lady spoke to the consultant and told her they can't issue out a case number since they don't have statements as proof I can't get my statements cause my account is blocked due to the incompetence of tymebank. My money is all gone I don't get the help I need, I wouldn't recommend this bank to anyone. I'm taking tymebank to media where everyone can see the level of incompetence we have to deal with nxn I'm so angry right now this is ulterior nonsense

0
Replies (6)
AA
Amokelani A's update23 Dec 2022, 14:52
Reviewer Update
Tell me something I don't know. I already did there's no way forward. I want my money nxn
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply27 Dec 2022, 07:09
Official
Apologies for the late response, Kindly provide us with your Case number, so we can follow up with our team
AA
Amokelani A's update28 Dec 2022, 14:43
Reviewer Update
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GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply29 Dec 2022, 12:03
Official
Thank you for sending your details, we’ve asked our team to get in touch with you. The TymeBank Team

AA
Amokelani A's update29 Dec 2022, 15:11
Reviewer Update
Oh and they did. They declined my refund wow your level of incompetency is on another level shame. Might as well get in touch with the media platforms and my legal team this is so unprofessional
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply30 Dec 2022, 09:27
Official
You can Log a review with Ombudsman as well