MP
MONIQUE P

1 reviews | Active since Dec 2022

17 Nov 2023, 10:12

Tymebank restricts accounts right after depositing money

This bank is the worst, people should know better than trusting their salaries into this bank. They have suspended my account for ages and I can't get help because there is no branch to visit in Cape Town or anywhere. The only available channel to reach then is via phone call on non toll free numbers which take hours without response only to be told "please hang on while we check the problem" and then the call drops and you have to call and queue again. Used to bank without any problems for a long time till recently they began blocking my banking profile after I deposit any significant amount of money trying to take chances and walk away with it. I know all my records and statements and I have filed an ombudsman complaint against these pathetic *******. It will be the last they hear from me there are lots of other banks with reasonable services in this country

0
Replies (1)
MP
MONIQUE P's update23 Nov 2023, 16:51
Reviewer Update
You said you will follow up and they will be in touch but nothing happened. Nobody came back to me and my situation has not changed meaning to say my case wasn't even escalated. What does your stupid ***** department want more I sent them what they asked from me so why the hell they keep my account locked? You are a really stupid bank