TymeBank Refusing Refund for ***** on Unissued card

I am extremely disappointed with TymeBank's handling of a recent ***** dispute. Two unauthorized transactions occurred on my account via a card that I have never physically received or owned.

I reported this immediately, yet TymeBank has closed the investigation, stating there was "no wrongdoing on the part of the bank" and suggesting my personal information was compromised. This explanation is unacceptable. How can a customer be held liable for security compromises on a physical card they do not have in their possession?

This points to a failure in TymeBank’s internal security or delivery process, not customer negligence. I am an administrative professional who understands the importance of financial monitoring, and I have kept my account details secure.

I am demanding a full reversal of these *****ulent charges. TymeBank needs to take responsibility for its security flaws rather than blaming the victim of *****.