TYMEBANK +R5000.00 EFT REVERSAL REQUEST

Good 😊day...

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I confirmed 2 transactions in july using the tymebank application on my phone of R5000.00 to a capitec account however my client rep**** to confirm they had recieved 2nd payment but stated the 1st payment of R5000.00 did not reflect in their bank account.

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I immediately called tymebank to query the issue to know what happened to the EFT 1st payment of R5000.00 that was made directly from my account to my client's capitec account who provided their capitec bank statement to prove that the R5000.00 payment had not been transferred into their account ....

I then called again and spoke to a consultant to initiate the R5000.00 EFT reversal on Monday 3 weeks ago but i haven't recieved a tymebank deposit back into my tymebank account...

Please respond IMMEDIATELY because i need to pay R5000.00 to the capitec client who is furious and Agitated by this situation...

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Please contact me promptly to sort out this problem personally on:

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Kind regards Lolita