HM
Happy M
1 reviews | Active since Jan 2018
27 Jun 2025, 09:18
TymeBank ***** poor service
I contacted TymeBank regarding a ***** case and was initially told it would be resolved by the 27th. I later received an email saying the case has been resolved, but I haven't received any resolution or proper feedback. I called again, and still, there’s no clear update or solution. I’m being sent from pillar to post, and the service from TymeBank has been extremely poor. The ***** agents are unhelpful, and I feel like my complaint is not being taken seriously. I trusted TymeBank with my money, but I’m very disappointed. I need urgent feedback and proper resolution.
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GoTyme Bank | Formerly TymeBank's replyOfficial
27 Jun 2025, 09:20Hi Happy,
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
GoTyme Bank | Formerly TymeBank's reply27 Jun 2025, 09:20
Official
Hi Happy,
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.