1 reviews | Active since Jun 2022
TYMEBANK POOR SECURITY
Dear Peter,
I'm Lindokuhle, a long-term client of Tymebank, and I'm writing to express my frustration with their security measures. A few months ago, they paused my account, claiming that someone sent me money from an unverified source. I explained the situation to them, stating that the person was paying me a debt he owed me, and I didn't know where he got the money from, but he's a full-time employee.
Despite my explanation, Tymebank suspended my account and asked me to go to the police station to write an affidavit. I did as they requested and submitted the necessary documents to them. However, even after taking these steps, my account remains closed, and I'm unable to access my funds. I've been trying to contact Tymebank, but they keep dropping my calls, which is very frustrating.
I'm reaching out to you for assistance, as I'm desperate for a resolution. I need help in getting my account reopened and accessing my funds. I hope you can look into this matter and provide the necessary support to resolve this issue. I'm counting on your help.
Best regards, Lindokuhle
We understand your frustration and sincerely apologize for the inconvenience you've experienced. We are committed to resolving this issue for you as quickly as possible. Please allow us time to enquire with the team and we will get back to you.
Tymebank Team
We understand your frustration and sincerely apologize for the inconvenience you've experienced. We are committed to resolving this issue for you as quickly as possible. Please allow us time to enquire with the team and we will get back to you.
Tymebank Team
