NL
Nthabi L
1 reviews | Active since Dec 2016
05 Jan 2023, 12:30
Tymebank please link your credit card to the main account
Tymebank App and Credit Card the worst ever. The card is activated on the app I cannot even transfer money to my main account. You contact customers service they cannot assist as the card division they are still on leave. I am no longer interested in this card anymore not user friendly especially when utilizing the app. How do I increase limit on the card on the app.
Helpful (0)
Replies (3)0
Replies (3)
GoTyme Bank | Formerly TymeBank's replyOfficial
06 Jan 2023, 13:53Hey Nthabi, Did you report the matter to our credit card department.
GoTyme Bank | Formerly TymeBank's reply06 Jan 2023, 13:53
Official
Hey Nthabi, Did you report the matter to our credit card department.
NL
Nthabi L's updateReviewer Update
06 Jan 2023, 14:48When I called customer service consultant told me that the credit card division is on leave they will be back Monday. I spend almost R250 airtime hold long, connection cut, no answer like wow😡
One cannot transfer money to the main account
One cannot increase limit
One cannot pay while using timebank app with the credit card
I bet with drawal fees will be so high and you have to with draw R1000 until you reach R3000 limit.
This is very frustrating I am even thinking of closing the credit card.
TymeBank need to sort out its user interface before issuing any product to clients.
I am so dissatisfied and disappointed on this credit card
One cannot transfer money to the main account
One cannot increase limit
One cannot pay while using timebank app with the credit card
I bet with drawal fees will be so high and you have to with draw R1000 until you reach R3000 limit.
This is very frustrating I am even thinking of closing the credit card.
TymeBank need to sort out its user interface before issuing any product to clients.
I am so dissatisfied and disappointed on this credit card
NL
Nthabi L's update06 Jan 2023, 14:48
Reviewer Update
When I called customer service consultant told me that the credit card division is on leave they will be back Monday. I spend almost R250 airtime hold long, connection cut, no answer like wow😡
One cannot transfer money to the main account
One cannot increase limit
One cannot pay while using timebank app with the credit card
I bet with drawal fees will be so high and you have to with draw R1000 until you reach R3000 limit.
This is very frustrating I am even thinking of closing the credit card.
TymeBank need to sort out its user interface before issuing any product to clients.
I am so dissatisfied and disappointed on this credit card
One cannot transfer money to the main account
One cannot increase limit
One cannot pay while using timebank app with the credit card
I bet with drawal fees will be so high and you have to with draw R1000 until you reach R3000 limit.
This is very frustrating I am even thinking of closing the credit card.
TymeBank need to sort out its user interface before issuing any product to clients.
I am so dissatisfied and disappointed on this credit card
GoTyme Bank | Formerly TymeBank's replyOfficial
09 Jan 2023, 08:47Kindly follow up with our credit card department.
GoTyme Bank | Formerly TymeBank's reply09 Jan 2023, 08:47
Official
Kindly follow up with our credit card department.