TYMEBANK ****** OF THE HIGHEST CALIBRE

Money was ****** out of my account and when i reported it an investigation was done and i was told my details were compromised and the account was blocked by the bank.My case was eventually declined because of said compromised details. I called in and enquired a way forward to which i told to change login details for internet banking as well as my app logins. i was told to get to a kiosk and cancel the card and get a new 1 which i complained about because it was R70 for a new card. at the kiosk i called and was told by another consultant that this was not necessary and that i only need to change all my logins details and pins. i then informed them that i made a loan at work and that this money would be coming into this account, to which he rep**** its all good because all the logins were changed. Money was transferred from my work and 2 days later when i went to a shop to buy things and use the card it declined. When i checked the app it showed R500 withdrawn with tymecode and another transferred to my business account. i called again and reported this and was told that i transferred to my business account to which i rep**** that i never opened one because i dont have a business..i then went to check online and saw that i do have 1 but the name on it was not mine but of some african male.It had all my details including but the email address was different. Another investigation was done and again i was told that was declined because my details were compromised. I spend more money on airtime calling them because emails go unanswered. the last consultant said that he would get an investigator to call me which up till now has not happened. How can money just vanished after i was assured by them that it will not happen..Charges on my account for swipes in Randburg and mind you i stay in capetown for the last 46 years.i have never been out of the western cape. So after they assured me that my money is safe it gets ****** and they shift the blame to me. I have asked several times for this so called business account to be closed because i never opened and this too has fell on deaf ears. I want my money back that was ****** and i have also told them that i will be taking this matter further as this is unacceptable. What kind of circus are these people running. You are more on hold than anything else. I have explained my story so many times to them but each time its a different person but the answer is always the same like its scripted. 1 consultant by the name of Chandre was suppose to call me back last Friday is still calling.. If i had known that nothing was going to be done and safe i would have let my work transfer into my wifes account but i was assured that it was safe only for it to happen again...What is the point of fingerprints and ID at a kiosk when anyone can just open account in your name and do as they please.I have all the screenshots from my account that shows this so called agriculture business account and all the swipes and withdrawals....I will also be taking this to the newspapers as well as the NFO.....i am not the only person who has gone through this without success but i will be the first to take this on with everything i got. i want my money back that was ****** after their assurance...and the calls are recorded so they can listen to all the things that was said to me with regards to the safety of my money in their bank.. PEOPLE PLEASE DO NOT TRUST TYMEBANK IF YOU STILL WANT TO HAVE MONEY .THESE PEOPLE ARE ****** OF THE HIGHEST CALIBRE ...