ZM
Zuzile M
1 reviews | Active since Jul 2020
09 Jun 2025, 16:38
TYMEBANK OF HORROR
I app**** for a loan and it was granted but i noticed that they were debiting on the 23rd of each and i only get paid on the 25th each month. They deducted for 2 months then i made them aware and changed date to the 26th. That was the beginning of my problems they deduct and still send messages I am in arrears that they have handed me over . Even additional payment that i have made does not reflect i have phoned them several times and they have given me case numbers without any help. I waish they had a building you can go with your queries this is the worst bank the digital thing is just not working. The amount that i have paid and still not reflecting is more than R4000.
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GoTyme Bank | Formerly TymeBank's replyOfficial
10 Jun 2025, 07:14Hi Zuzile,
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
GoTyme Bank | Formerly TymeBank's reply10 Jun 2025, 07:14
Official
Hi Zuzile,
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.