TYMEBANK MUST FALL

On the 12th April 2022, R 8 000 was taken from my account **********ly. I contacted Tymebank immediately. While i was waiting on them, i received a SMS stating that my account was frozen due to ********** activity. I was given a FSP number and was told to wait for the investigation. I was contacted on the 19th April but the call was dropped. In the meantime, I received a SMS to state that the investigation was over and no refunds will be made to me. I called them and was told to contact the ombudsman. I was not happy with this and asked to speak to a manager. I was told no manager was available. The mistake I made was to swear at the call center agent but this was done out of anger as I waited 28 minutes on the line. Tymebank cannot get away with peoples hard earned money.

I will never recommend Tymebank to anyone. Tymebank is useless as the investigator never even call me. TYMEBANK MUST FALL. Tymebank must employ investigators that have knowledge of ***** not people of the street.