Tymebank must be reported to ombudsman for there service and staff attitudes towards clients

Tymebank need to be reported to ombudsman for the service and disrespectful unloyal, incompedend service they give to clients, they close case that is still open, they don't communicate and phone clients to give feed back... You as a client must phone them, and hold on to a call for more then 28 to 30 mins before you get help they they still give you an attitude, you can supply then with all documents and info of your case still they take there sweet time and never protect and stand up for you as a client it's now more then month my issues is still not resolve its a total disgrace and they can them self a bank... I will not recommended tymebank to no one not family nor friends stay far away from this bank basis on there service and staff with attitudes don't waste your time... Really you don't even deserve one star for a rating nothing but unpleasant service from tymebank I received up until this day after I supp**** them with all relevant information and documentation... I'm really, really speechless......!!!!???