jT
jeremy T
1 reviews | Active since Nov 2012
03 Feb 2026, 17:26
TymeBank more like no time to help you try bank
Absolute disaster. Someone used my ID number and attempted to link it to another phone number online but never went in to fetch the card or complete the process. The ***** department rep was incredibly rude and hung up on me. I called again, got routed to ***** center again. Unbelievable. So the account isn't active, but because someone tried opening it in 2023 with a different number, I'm stuck. Now I have to file a police case, get an affidavit, jump through endless hoops. The account was never activated the person never collected the card or completed biometrics in 2023 but they still won't help me. Won't accept original documents, won't let me verify in person at a branch. Nothing. Zero stars!
Helpful (0)
Replies (5)0
Replies (5)
GoTyme Bank | Formerly TymeBank's replyOfficial
03 Feb 2026, 17:44Hi Jeremy,
Thank you for bringing this matter to our attention. We are sorry to hear about your experience and understand how concerning this situation is. We apologize for the inconvenience and frustration this has caused. Please note that we will reach out to you.
Kind Regards,
TymeBank Team
Thank you for bringing this matter to our attention. We are sorry to hear about your experience and understand how concerning this situation is. We apologize for the inconvenience and frustration this has caused. Please note that we will reach out to you.
Kind Regards,
TymeBank Team
GoTyme Bank | Formerly TymeBank's reply03 Feb 2026, 17:44
Official
Hi Jeremy,
Thank you for bringing this matter to our attention. We are sorry to hear about your experience and understand how concerning this situation is. We apologize for the inconvenience and frustration this has caused. Please note that we will reach out to you.
Kind Regards,
TymeBank Team
Thank you for bringing this matter to our attention. We are sorry to hear about your experience and understand how concerning this situation is. We apologize for the inconvenience and frustration this has caused. Please note that we will reach out to you.
Kind Regards,
TymeBank Team
jT
jeremy T's updateReviewer Update
03 Feb 2026, 18:16While I appreciate your acknowledgment of this matter, I must express my profound disappointment with the situation I now find myself in due to an administrative error on TymeBank's part.
Someone clearly keyed in an incorrect digit when capturing their ID number and keyed in mine by mistake. This is a fundamental data entry error that should have been prevented through your quality control and verification processes. Yet, despite this being entirely a TymeBank system error, I am now left to deal with the consequences and complications arising from your mistake.
It is unacceptable that I must now invest my time and effort to rectify a problem I did not create. This error originated within your systems, yet I bear the burden of resolution. Your response states you "will reach out" but provides no specific timeframe, urgency level, or remedial action plan. Given that this is a critical identification error, I expected a more concrete and immediate resolution pathway.
This is not a minor inconvenience. Identity documentation errors can have serious implications for credit records, regulatory compliance, and future banking transactions. I expect this matter to be treated with the urgency it deserves. I require a substantive response with a concrete action plan within 48 hours. I am deeply disappointed that I must now dedicate time and energy to resolving an error. The account is not active so there is no *****. Anyone could have keyed in my ID number by mistake.
Someone clearly keyed in an incorrect digit when capturing their ID number and keyed in mine by mistake. This is a fundamental data entry error that should have been prevented through your quality control and verification processes. Yet, despite this being entirely a TymeBank system error, I am now left to deal with the consequences and complications arising from your mistake.
It is unacceptable that I must now invest my time and effort to rectify a problem I did not create. This error originated within your systems, yet I bear the burden of resolution. Your response states you "will reach out" but provides no specific timeframe, urgency level, or remedial action plan. Given that this is a critical identification error, I expected a more concrete and immediate resolution pathway.
This is not a minor inconvenience. Identity documentation errors can have serious implications for credit records, regulatory compliance, and future banking transactions. I expect this matter to be treated with the urgency it deserves. I require a substantive response with a concrete action plan within 48 hours. I am deeply disappointed that I must now dedicate time and energy to resolving an error. The account is not active so there is no *****. Anyone could have keyed in my ID number by mistake.
jT
jeremy T's update03 Feb 2026, 18:16
Reviewer Update
While I appreciate your acknowledgment of this matter, I must express my profound disappointment with the situation I now find myself in due to an administrative error on TymeBank's part.
Someone clearly keyed in an incorrect digit when capturing their ID number and keyed in mine by mistake. This is a fundamental data entry error that should have been prevented through your quality control and verification processes. Yet, despite this being entirely a TymeBank system error, I am now left to deal with the consequences and complications arising from your mistake.
It is unacceptable that I must now invest my time and effort to rectify a problem I did not create. This error originated within your systems, yet I bear the burden of resolution. Your response states you "will reach out" but provides no specific timeframe, urgency level, or remedial action plan. Given that this is a critical identification error, I expected a more concrete and immediate resolution pathway.
This is not a minor inconvenience. Identity documentation errors can have serious implications for credit records, regulatory compliance, and future banking transactions. I expect this matter to be treated with the urgency it deserves. I require a substantive response with a concrete action plan within 48 hours. I am deeply disappointed that I must now dedicate time and energy to resolving an error. The account is not active so there is no *****. Anyone could have keyed in my ID number by mistake.
Someone clearly keyed in an incorrect digit when capturing their ID number and keyed in mine by mistake. This is a fundamental data entry error that should have been prevented through your quality control and verification processes. Yet, despite this being entirely a TymeBank system error, I am now left to deal with the consequences and complications arising from your mistake.
It is unacceptable that I must now invest my time and effort to rectify a problem I did not create. This error originated within your systems, yet I bear the burden of resolution. Your response states you "will reach out" but provides no specific timeframe, urgency level, or remedial action plan. Given that this is a critical identification error, I expected a more concrete and immediate resolution pathway.
This is not a minor inconvenience. Identity documentation errors can have serious implications for credit records, regulatory compliance, and future banking transactions. I expect this matter to be treated with the urgency it deserves. I require a substantive response with a concrete action plan within 48 hours. I am deeply disappointed that I must now dedicate time and energy to resolving an error. The account is not active so there is no *****. Anyone could have keyed in my ID number by mistake.
jT
jeremy T's updateReviewer Update
04 Feb 2026, 10:35It is 10:35 AM and nobody from TymeBank has made contact with me yet.
jT
jeremy T's update04 Feb 2026, 10:35
Reviewer Update
It is 10:35 AM and nobody from TymeBank has made contact with me yet.
jT
jeremy T's updateReviewer Update
05 Feb 2026, 21:17It is now 9:15 PM and yet another day goes by without hearing from TymeBank.
jT
jeremy T's update05 Feb 2026, 21:17
Reviewer Update
It is now 9:15 PM and yet another day goes by without hearing from TymeBank.
jT
jeremy T's updateReviewer Update
06 Feb 2026, 09:40This will be my last post with regards to TymeBank, it has been 3 days today that you have not kept your promise. Nobody has called me. I have no words .....
jT
jeremy T's update06 Feb 2026, 09:40
Reviewer Update
This will be my last post with regards to TymeBank, it has been 3 days today that you have not kept your promise. Nobody has called me. I have no words .....