lL
louis L

1 reviews | Active since Apr 2017

19 Aug 2019, 10:08

Tymebank may be anohter ***** enterprize

I have recently opened a Tyme Bank account and I was skeptical to start off. Now I am even more skeptical. I paid a small amount of a R100 over from my ABSA account to the Tyme bank account. It took a day to reflect. When I tried testing it by paying the money back into my ABSA account, It failed a few times with the OTP just not getting to my phone. Eventually the otp came and now the web application tells me I do not have any funds, even though it still shows my balance is R100. I do understand any new services go through teething pains, but what if this was my salary in that account and it tells me Insufficient funds? I cannot risk it and after reading reports from others with similar issues, Tyme bank sounds very *****.

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply26 Sept 2019, 10:56
Official
Hello Louis, thanks for writing to us. 

We appreciate your concerns and we're sorry for the inconvenience you experienced. Please contact us on *** or ***if you have any questions that we can answer. 

We hope to hear from you,
The TymeBank Team