TR
Thembile R
1 reviews | Active since Mar 2024
08 Aug 2025, 13:48
Tymebank Lotto ****
From 2023 I have been playing Lotto on their banking app and to date I have not seen a cent of the money I have won. Instead I'm taken from pillar to post. Worst customer service ever. Daylight *******. Do not bank with tymebank it's a ****.
Helpful (0)
Replies (2)0
Replies (2)
GoTyme Bank | Formerly TymeBank's replyOfficial
08 Aug 2025, 14:06Hi Thembile,
We apologize for the frustration and inconvenience you've experienced. We take your concerns seriously and would like to resolve this issue as quickly as possible.
Tymebank Team
We apologize for the frustration and inconvenience you've experienced. We take your concerns seriously and would like to resolve this issue as quickly as possible.
Tymebank Team
GoTyme Bank | Formerly TymeBank's reply08 Aug 2025, 14:06
Official
Hi Thembile,
We apologize for the frustration and inconvenience you've experienced. We take your concerns seriously and would like to resolve this issue as quickly as possible.
Tymebank Team
We apologize for the frustration and inconvenience you've experienced. We take your concerns seriously and would like to resolve this issue as quickly as possible.
Tymebank Team
TR
Thembile R's updateReviewer Update
17 Aug 2025, 13:30My issue is still unresolved. Instead I'm sent nonsense email to contact ithuba. Surely this should be communicated before people waste their time and money on their useless app. Look at what they send me below and think carefully before u join tymebank. its just a smart shopper card with an app.
Good Day
Thank you for contacting Tymebank. Please accept our apologies for the late response to your email and the inconvenience caused.
Please note that Ithuba pays out winnings through Lottery Processing System into your account. As there are no funds reflecting that means nothing was paid out from the sender, and that is why we recommended that you must contact Ithuba and claim your winnings directly: Helpline number ***(toll free - calls from landlines only)
Good Day
Thank you for contacting Tymebank. Please accept our apologies for the late response to your email and the inconvenience caused.
Please note that Ithuba pays out winnings through Lottery Processing System into your account. As there are no funds reflecting that means nothing was paid out from the sender, and that is why we recommended that you must contact Ithuba and claim your winnings directly: Helpline number ***(toll free - calls from landlines only)
TR
Thembile R's update17 Aug 2025, 13:30
Reviewer Update
My issue is still unresolved. Instead I'm sent nonsense email to contact ithuba. Surely this should be communicated before people waste their time and money on their useless app. Look at what they send me below and think carefully before u join tymebank. its just a smart shopper card with an app.
Good Day
Thank you for contacting Tymebank. Please accept our apologies for the late response to your email and the inconvenience caused.
Please note that Ithuba pays out winnings through Lottery Processing System into your account. As there are no funds reflecting that means nothing was paid out from the sender, and that is why we recommended that you must contact Ithuba and claim your winnings directly: Helpline number ***(toll free - calls from landlines only)
Good Day
Thank you for contacting Tymebank. Please accept our apologies for the late response to your email and the inconvenience caused.
Please note that Ithuba pays out winnings through Lottery Processing System into your account. As there are no funds reflecting that means nothing was paid out from the sender, and that is why we recommended that you must contact Ithuba and claim your winnings directly: Helpline number ***(toll free - calls from landlines only)