BM
Bonolo M
1 reviews | Active since Jul 2025
02 Jul 2025, 14:03
Tymebank keeps on ****ming me
Good day , i have sent an amount of R961 to another Tymebank user 3 days ago ,and unfortunately the user says she hasnt received the money Last month on the 2nd of June, R376 was deducted from my mother's Tymebank account without requesting for an OTP as well as my account too . A total of R218 was deducted on my account the very same day .
I called Tymebank today, and spoke to Ntombizanele who decided to hang up without giving me any explanation. I then called Josh Mkhize who explained that the transaction is showing on my card but cant explain why the Tymebank user hasnt gotten their money as of yet. Please intervene
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Replies (1)GoTyme Bank | Formerly TymeBank's replyOfficial
02 Jul 2025, 14:05Hi Bonolo,
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
GoTyme Bank | Formerly TymeBank's reply02 Jul 2025, 14:05
Official
Hi Bonolo,
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
