TYMEBANK IS USELESS

I GOT A CALL THAT MY CARD WAS WORKING FINE, TO MY SURPRISE I WANT TO A STORE TO PAY FOR GOOD AND MY CARD DECLINED, I THEN TRIED TO WITHDRAW AT THE STORE AND IT DECLINED, I WENT TO AN ATM TRIED TO WITHDRAW AND IT DECLINED, JUST PAY NOW TRIED TO DEBIT FUNDS AND IT DECLINED. THIS IS THE SECOND MONTH MY CARD HAD BEEN BLOCKED. I DONT EVEN KNOW WHY MY CARD IS BLOCKED, PLEASE IS THERE ANYTHING I CAN DO TO GET THIS CARD ACTIVE AGAIN, YOUR STAFF IS USELESS