gP
greg P
1 reviews | Active since May 2019
28 Mar 2022, 11:56
Tymebank is *****ing my freedom
Tymebank has blocked mt wifes bank account with no reason. when i Phone them i find out why it is blocked. When I ask when i will be taken off hold, there response was " we will not do it today Last month the account was fine she could pay her bills, then on Friday the limits was suddenly set to R1000.00. School fees cant be paid medical chronic meds cant be paid. Tymebank refused to try expedite or resolve this problem REFUSED REFUSED to allow my wife access to her money without any explanation or reason.
Pathetic mean vindictive controlling imposing corporate bureaucracy
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Replies (2)gP
greg P's updateReviewer Update
28 Mar 2022, 13:05I will hold Tymebank responsible for anything that happens to my wife or myself .
I am a diabetic and now cant purchase my meds because of Tymebank. The bank that does not care
I am a diabetic and now cant purchase my meds because of Tymebank. The bank that does not care
gP
greg P's update28 Mar 2022, 13:05
Reviewer Update
I will hold Tymebank responsible for anything that happens to my wife or myself .
I am a diabetic and now cant purchase my meds because of Tymebank. The bank that does not care
I am a diabetic and now cant purchase my meds because of Tymebank. The bank that does not care
gP
How can Pick Pay allow TymeBANK to be associated with them with this level of service
We have run out of chronic meds, you have block our account and ruined to small business.
Voided my sons on line schooling. Cant pay my insurance or life insurance.
And the consultant say she feels my pain and she is sorry, what a line.
Time Bank because you dont care how long you customer must wait until you are prepared to do anything
Dear Nadeane
Thank you for connecting with TymeBank.
Your query with case number DCI-133699 has been logged and is Pending-FurtherInvestigation.
We will update you on its progress on or before 04 Apr 2022
Note: If you are not aware of this request ,please contact our Customer Service Centre *** to follow up.
Yours Sincerely
Customer Service Centre
Customer Service Representative
TymeBank | 30 Jellicoe Avenue | Rosebank | Johannesburg | South Africa | 2196
Email | ***
Phone | ***
greg P's updateReviewer Update
31 Mar 2022, 16:50G Price | 16:46 (0 minutes ago) | |
to Victor
to Victor
This is an unacceptable reply, we have begged Tymebank to sort this out since Saturday we have run from PNP to PNP spent R200 on air time phone your "toll free line"
This is the best you can do for us, You might help us by Monday.
This is shock customer service
This has bee going on since Friady
You send mails with no real answers
This has bee going on since Friady
You send mails with no real answers
How can Pick Pay allow TymeBANK to be associated with them with this level of service
We have run out of chronic meds, you have block our account and ruined to small business.
Voided my sons on line schooling. Cant pay my insurance or life insurance.
And the consultant say she feels my pain and she is sorry, what a line.
Time Bank because you dont care how long you customer must wait until you are prepared to do anything
see Tymebank response below
Dear Nadeane
Thank you for connecting with TymeBank.
Your query with case number DCI-133699 has been logged and is Pending-FurtherInvestigation.
We will update you on its progress on or before 04 Apr 2022
Note: If you are not aware of this request ,please contact our Customer Service Centre *** to follow up.
Yours Sincerely
Customer Service Centre
Customer Service Representative
TymeBank | 30 Jellicoe Avenue | Rosebank | Johannesburg | South Africa | 2196
Email | ***
Phone | ***
gP
greg P's update31 Mar 2022, 16:50
Reviewer Update
G Price | 16:46 (0 minutes ago) | |
to Victor
to Victor
This is an unacceptable reply, we have begged Tymebank to sort this out since Saturday we have run from PNP to PNP spent R200 on air time phone your "toll free line"
This is the best you can do for us, You might help us by Monday.
This is shock customer service
This has bee going on since Friady
You send mails with no real answers
This has bee going on since Friady
You send mails with no real answers
How can Pick Pay allow TymeBANK to be associated with them with this level of service
We have run out of chronic meds, you have block our account and ruined to small business.
Voided my sons on line schooling. Cant pay my insurance or life insurance.
And the consultant say she feels my pain and she is sorry, what a line.
Time Bank because you dont care how long you customer must wait until you are prepared to do anything
see Tymebank response below
Dear Nadeane
Thank you for connecting with TymeBank.
Your query with case number DCI-133699 has been logged and is Pending-FurtherInvestigation.
We will update you on its progress on or before 04 Apr 2022
Note: If you are not aware of this request ,please contact our Customer Service Centre *** to follow up.
Yours Sincerely
Customer Service Centre
Customer Service Representative
TymeBank | 30 Jellicoe Avenue | Rosebank | Johannesburg | South Africa | 2196
Email | ***
Phone | ***