Tymebank is pathetic stay away, very poor service.

Tyme bank doesn't give a damn, no communication, no feedback nothing. There is a hold on my account and I have given all the information requested by them to lift the hold, but no one is doing their God damn job, mind you they got an instruction from capitec to put a hold on my account, i am cleared on Capitec site but they falling to lift the hold. I have had a terrible week with Capitec solving this issue now I have to have another headache with Tymebank. What is wrong with this banks, why are they not treating us like we are human?They promise to give me feedback and call me back and they never do, I have called them a multiple times. I have wasted a lot of airtime being placed on hold and no one answering the phones. This is a horrible bank i really though it would be different from Capitec. This two bank same WhatsApp group. I regret joining Tymebank.. stay away people