Tymebank is nonsense!

Firslty, what disturbs me the most is calling on the same day I made the transaction to be stopped since it was through normal eft on a Friday and according to your website, it takes up to 3 working days for funds to reflect on the other parties account. Why not have it reversed.
Secondly, after calling numerous times and dealing with different representatives yesterday (04/11/2023). Suddenly, my claim is rejected without any valid cause as to what actions was considered or taken into account.
The case number is GFD-123028!

Tymebank you are a real disappontment for a bank that claims to be a digital one that fails to take action timeously.

I feel sorry for those individuals that may be going through serious situations of ******ions only to be sent from pillar to post or told their case is being investigated only to be rejected.

I will be taking this matter with bank ombudsman before I request for this nonense account to be s****ped so I could go with conventional banks that knows service delivery.

Stay away from Tymebank if you don't want to find yourself in a bad situation! They sound reasonable for banking with them but wait until you find yourself in a bad situation. Then, you will understand why their fees are relatively cheaper which translate to a poor service.

I called Tymebank on December 12, 2023, to follow up on why my case was rejected via SMS and without justification. Apparently, I was supposed to lodge a case with the SAPS and also get an affidavit. How was I supposed to know about this matter when it was not communicated clearly to me? This further demonstrates the unprofessional conduct of Tymebank when dealing with serious cases.