QG
Qhuba Gumbi-Dlamini

1 reviews | Active since Sept 2024

15 Oct 2024, 14:07

TymeBank is frustrating me

TymeBank will not assist me access funds because my finger prints were fractured and home affairs will not assist me until April 2025 with the update of fingerprints. This is despite the fact that TymeBank has a camera device that can verity my face recognition.

0
Replies (7)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply15 Oct 2024, 17:30
Official
Hi Qhuba, did you tell the team about the feedback from Home Affairs?
QG
Qhuba Gumbi-Dlamini's update16 Oct 2024, 04:20
Reviewer Update
I told them still the lady from Boxer stores in Pinetown rudely told me that she could not assist me. Why can't all the TymeBanks activate the camera to verify my face recognition? I can't even access my funds leading me to have a serious bout of hyper-tension for which I will definitely sue.
QG
Qhuba Gumbi-Dlamini's update16 Oct 2024, 04:21
Reviewer Update
If TymeBank is serious about the matter they should contact me on ***
QG
Qhuba Gumbi-Dlamini's update16 Oct 2024, 04:22
Reviewer Update
or e-mail me on ***
QG
Qhuba Gumbi-Dlamini's update16 Oct 2024, 04:23
Reviewer Update
***

QG
Qhuba Gumbi-Dlamini's update16 Oct 2024, 11:06
Reviewer Update
The lady at TymeBank in Pick n' Pay Pinetown assisted me. Thanks.
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply16 Oct 2024, 17:28
Official
Please reach out to our social team and they will be able to assist: ***.