Tymebank is a very bad bank I ever used

Tymebank promised that they will resolve my matter on the 27 or before but still my salary is blocked for the whole December imagine. They made my life miserable. To anyone who is thinking of opening Tymebank, I would say run away. Tymebank I need to use my salary, please unblock it now. They don't even call me to let me know of the stages . It's bad because everyone is asking me why did you use a bank without branch and it sounds like a **** to me now