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Neo M
1 reviews | Active since Nov 2021
03 Nov 2022, 10:45
TYMEBANK is a ****
Tymebank has proven to me to be a bogus bank we ever had in Mzansi. I opened a ***** case against them last year around this time and without doing any investigation, they decided to close my case in a very disrespectful manner. After SAPS have done their investigation, i reached out to them to revisit the case and till today they havent reached out to me. This bank is a **** and i will knock on all the doors until i get the right attention in resolving my issue. The reason they dont have branches is for its employees to hide behind their office doors unlike traditional banks.
Helpful (0)
Replies (9)0
Replies (9)
GoTyme Bank | Formerly TymeBank's replyOfficial
07 Nov 2022, 14:19Hey Neo, that's not cool to hear. we’ve asked our team to get in touch with you. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply07 Nov 2022, 14:19
Official
Hey Neo, that's not cool to hear. we’ve asked our team to get in touch with you. The TymeBank Team
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Neo M's updateReviewer Update
07 Nov 2022, 20:26I will await your call and hopefully not in a year's time again. Your guys communications really sucks and hope you improve on this. Today i spend almost whole day trying to reach you and there was a recording made to tell us of some issue you experiencing and aware of, but to run the whole day? I would be very embarrassed as I come from a very serious banking background
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Neo M's update07 Nov 2022, 20:26
Reviewer Update
I will await your call and hopefully not in a year's time again. Your guys communications really sucks and hope you improve on this. Today i spend almost whole day trying to reach you and there was a recording made to tell us of some issue you experiencing and aware of, but to run the whole day? I would be very embarrassed as I come from a very serious banking background
GoTyme Bank | Formerly TymeBank's replyOfficial
08 Nov 2022, 12:11We will follow up with our team
GoTyme Bank | Formerly TymeBank's reply08 Nov 2022, 12:11
Official
We will follow up with our team
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Neo M's updateReviewer Update
08 Nov 2022, 12:18Thank you...
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Neo M's update08 Nov 2022, 12:18
Reviewer Update
Thank you...
GoTyme Bank | Formerly TymeBank's replyOfficial
08 Nov 2022, 12:23You're welcome
GoTyme Bank | Formerly TymeBank's reply08 Nov 2022, 12:23
Official
You're welcome
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Neo M's updateReviewer Update
11 Nov 2022, 14:53I am still awaiting your call and not sure why it takes more than 2 weeks to do so?
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Neo M's update11 Nov 2022, 14:53
Reviewer Update
I am still awaiting your call and not sure why it takes more than 2 weeks to do so?
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Neo M's updateReviewer Update
15 Nov 2022, 10:30Tymebank what else do I need to do in getting your attention. This really is frustrating and hiding behind not responding and not having a place to visit you makes it difficult. Your landlines are always busy, what other mechanism can one reach you on?
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Neo M's update15 Nov 2022, 10:30
Reviewer Update
Tymebank what else do I need to do in getting your attention. This really is frustrating and hiding behind not responding and not having a place to visit you makes it difficult. Your landlines are always busy, what other mechanism can one reach you on?
GoTyme Bank | Formerly TymeBank's replyOfficial
15 Nov 2022, 11:30 We will do better next time.
GoTyme Bank | Formerly TymeBank's reply15 Nov 2022, 11:30
Official
We will do better next time.
NM
Neo M's updateReviewer Update
15 Nov 2022, 11:37@tymebank I don't understand your response. What are you going to do better next time? Will I still receive a proper feedback or call so we revisit this? You can't do this to me or say us as client. My money was taken in your so called digital bank and bogus feedback I received which has been proven otherwise by police. Where are you guys located maybe I need to make a u-turn and come complain in person. You guys sucks with communication tjooo
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Neo M's update15 Nov 2022, 11:37
Reviewer Update
@tymebank I don't understand your response. What are you going to do better next time? Will I still receive a proper feedback or call so we revisit this? You can't do this to me or say us as client. My money was taken in your so called digital bank and bogus feedback I received which has been proven otherwise by police. Where are you guys located maybe I need to make a u-turn and come complain in person. You guys sucks with communication tjooo