tymebank is a risk

Ive heard people complain about loosing their money and not getting help... Here is 1 more. What kind of bank doesnt have reversals? What kind of bank doesnt have a branch? Is out money safe with a bank without an address? Their employees are not honest. Was told they will help me lodge a case for reversal. 7 days later i call... They tell me a case was never lodged. Did they take the money? Only they know